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We provide discounts and education to help non-profits harness the power of social media and do more good. Learn more. We're focusing on positively impacting our employees, customers, neighborhoods, communities, and our environment for the long term. We're making Hootsuite a place where everyone feels safe, welcomed, valued, and empowered to do their best work without compromising who they are.
Social Marketing Build and manage your brand Create, schedule, publish, and manage your social content and ad campaigns across social networks from a single dashboard—and maximize the impact of your social marketing with real-time measurement and insights across networks. Social Commerce Deliver 5-star customer experiences at scale Our customer messaging platform for retailers combines the power of conversational AI with the human touch of your team to deliver exceptional customer experiences at scale.
Social Care Be there when customers need you Our social care solution helps you meet your customers where they already are—on social.
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Manage customer care with Sparkcentral Get a complete view of all your support channels in one place. Popular articles Get started guide Manage your Hootsuite plan and account Add an Instagram account Create engaging and effective social media content Work with images Work with videos Reconnect a social account. Other resources. Hootsuite Academy Master Hootsuite with free online courses. Blog Social media tips, strategy, and advice.
Resource library Hundreds of free resources to help you succeed in social. Webinars Learn from industry experts on a wide range of social topics. Respond quickly to customers using chatbots and ensure messages requiring further assistance are seamlessly handed over to a human representative. Resolve issues faster by setting up automated rules and keywords to triage incoming posts.
Improve customer satisfaction with social customer service training and social media education for your reps. We saw very quickly that people really appreciated that a brand talked back, that we listened to our customers, we listened to their problems and we tried to help them.
Request a Demo. Make customer care effortless and customer experiences seamless. Do it with these Hootsuite products:.
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